In this Connamara Technologies Spotlight, we highlight how EP3 technology powered BEE4, Brazil’s first regulated tokenized stock market. Patricia Stille, CEO and Co-Founder, Rodrigo Fiszman, Co-Founder and Chairman, and Paloma Sevilha, Head of Products, speak on BEE4’s innovative trading platform and how our matching engine, our customized approach, and our support services allowed their technology to thrive. The full Case Study on our work with the Sao Paolo company illuminates how BEE4 leveraged Connamara Tech’s APIs to customize their exchange precisely to their specifications, adapting certain rules to align with the Brazilian market.
We chose Connamara’s solution after evaluating other providers across the globe. This is the kind of partnership that is key: not only to develop the SME segment but also to expand to other niches and scale up.
– Patricia Stille, CEO and Co-Founder of BEE4
Transcript:
Patricia Stille, CEO and Co-Founder of BEE4: BEE4 is a pioneering OTC market in Brazil focused on SMEs and one of the first initiatives globally using blockchain and regulated market infrastructure. With the creation of this new market, SMEs can gain access to capital markets, fund their expansion strategies, and improve their visibility. At the same time, clients can benefit from IPOs and trade shares of high-potential firms typically unavailable in traditional exchanges.
Rodrigo Fiszman, Co-Founder and Chairman: BEE4’s trading model has a weekly auction with tunnel prices, so, at the end of the day, you can only put orders and input a trade between the tunnels in the auction. Since we’re talking about small and medium companies with less liquidity, we were focused on reducing the volatility for the owners, entrepreneurs, of those companies. BEE4 received its license in September 2021. From that day ’till one year after we launched, we were able to have more than 6,000 investors in our trading venues. We had four IPOs in a period when you didn’t have any IPOs in Brazil.
Paloma Sevilha, Head of Products: Connamara Technologies is the company behind EP3. EP3 is the order-matching engine and the exchange trading platform behind BEE4 operations and other exchanges worldwide. We chose EP3 for a few reasons. First of them, they are a well-established exchange platform. Second reason, they were very open to building these new features with BEE4. And third, they were part of the project regarding the FIX protocol which is something that is crucial for business. EP3 is very asset-neutral. And in BEE4 we work with tokenized stocks. And, we’re planning to work with different assets. We can have all these assets in EP3. We can just create a product and we can build that in a few minutes just with a few clicks. Besides that, we have the Connamara support team that is available 24/7. We work from 10 a.m. to 8 p.m., so we do need a team that is available for longer hours in case there are any bugs or any questions or any maintenance needed. They’re there and they answer really quick.
Rodrigo Fiszman, Co-Founder and Chairman: So, in the end of the day, having Connamara as a partner and using EP3, it was all about scalability and also leveraging ready-made solutions that allow us to gain a head start.
Patricia Stille, CEO and Co-Founder of BEE4: We chose Connamara’s solution after evaluating other providers across the globe. This is the kind of partnership that is key: not only to develop the SME segment but also to expand to other niches and scale up.
Building Competitive Technology for the Exchanges of the Future is a report on the relationship between investment and growth at exchanges around the world. Conducted in partnership between Acuiti and Connamara Technologies, this report interrogates how emerging and frontier markets, tier 2 and 3, and new exchanges are targeting growth in modern global markets.
As developers, one of our perpetual goals is to ensure our systems, such as our exchange matching engine software, run as efficiently as possible, using the minimum required resources to achieve maximum performance. Recently, we embarked upon an effort to reduce EP3™’s memory footprint by auditing our live memory usage and attempting to trim out as much unnecessary overhead as we could find.
Our team was inspired by the needs of our high-volume customers – who pump a large magnitude of orders through our exchange matching software daily. The result? We were able to:
inspect our memory heap
cut out 10x of our steady-state memory usage
minimize bursts of memory required during peak activity.
Read more to find out how we executed this incredible revamp of our matching engine technology.
Deploying Go’s pprof Tooling
We turned to Go’s internal pprof tooling – a powerful suite for profiling applications through visualization and analysis of data. It can help us analyze CPU usage, memory allocation, and more while our services run live in a test environment. For our purposes, we focused on heap profiling to understand and optimize memory usage while under high load in a real Kubernetes cluster.
First, we needed to enable pprof across all of our Go microservices. This is remarkably straightforward. By importing the net/http/pprof package and setting up a temporary HTTP server, we could access various profiling endpoints while ensuring that the debugging behavior is off by default for production workloads.
With this setup, we could access the pprof endpoints by navigating tohttp://localhost:<our forwarded port>/debug/pprof/ in our browser after forwarding each service’s port from the Kubernetes cluster to our local development machine. To dump the heap after forcing a garbage collection event, we hit the GET /debug/pprof/heap?gc=1endpoint and saved locally. Then, we ran go tool pprof -http=:8082 heap.out to visualize the heap like so:
Through this view, we were able to determine that there were 2 internal caches that were unnecessarily large for their particular use case within our codebase, so we reduced their size. This eliminated a large chunk of our memory footprint, but we were still seeing nominal utilization increases under bursts of exchange activity. We believed we could still do better!
An Assist From gogctuner
gogctuner is a library designed to fine-tune Go’s garbage collector (GC). By default, the GC is conservative about releasing memory back to the OS, which can lead to higher memory usage than necessary. This library provides the means to adjust the aggressiveness of the garbage collector, allowing us to strike a balance between application performance and memory usage.
With more frequent garbage collection and memory release, our system experienced more consistent performance and reduced latency variance across all of EP3. The reduced memory usage also meant less pressure on each node’s memory in Kubernetes, leading to overall better resource utilization.
Go’s pprof tooling proved invaluable in our quest to optimize memory usage and boost system performance. By systematically identifying and addressing memory hotspots, we improved our application’s efficiency and gained more profound insights into Go’s memory management.
Going Forward
We’ve identified and optimized memory hotspots, so our matching engine technology, EP3, continues to operate like a well-oiled machine. For any developer looking to optimize their Go applications, pprof is an essential tool. It provides a window into your application’s performance, helping you make informed decisions and implement effective optimizations. Now, we want all our customers to benefit from these enhancements. Tuning recommendations and more details are available in our documentation.
Decentralized exchanges (DEXs) might be the epitome of the decentralized finance (DeFi) revolution, providing peer-to-peer trading without the need for intermediaries.
However, the moniker “decentralized” implies that these exchanges are a departure from existing conventional exchange infrastructure mechanisms. The truth is that many DEXs still rely on off-chain Central Limit Order Books (CLOBs), which might seem odd for an exchange touting decentralization.
But why? What are the benefits for DEXs using CLOBs? And how does our EP3 technology leverage CLOBs in the DeFi space?
What Does “Decentralized” Actually Refer To?
The term “Decentralization” refers to various corners of our industry. It might refer to a decentralized order book, decentralized custody, decentralized clearing, or the absence of a central limit order book (CLOB).
Given how quickly the space is advancing, the full potential of decentralized trading has not yet been realized. However, it’s possible to envision a future in which the decentralized exchange landscape utilizes a blend of AMMs and CLOBs.
Benefits of CLOBs in Decentralized Exchanges
An off-chain order book can maintain decentralization if combined with on-chain (decentralized) custody or by leveraging other DeFi patterns. At Connamara, we believe that the advantages of CLOBs can be:
Higher Performance and Speed: Off-chain order books can handle a higher volume of orders and trades than on-chain systems — resulting in faster transaction processing and execution.
Reduced Latency: When even milliseconds can make a significant difference, keeping the order book off-chain minimizes the time delay between order and execution.
Complex Order Types: CLOBs can accommodate a variety of order types beyond just the basic trades, such as stop-loss orders, trailing stops, and fill-or-kill orders, ensuring flexibility and fostering sophisticated trading strategies.
Operational Simplicity and Reduced Overhead: Managing the order book off-chain reduces the computational burden on the blockchain. This can lead to lower gas and transaction costs, increased efficiency, and easier integrations.
EP3: Bridging the Gap with cCLOBs in DEX
EP3 isn’t just another platform; it provides vital tools for launching, operating, and monitoring markets.
Total Flexibility: EP3 has a CLOB, but we also have auctions, RFQ, and the flexibility to create other market mechanisms. This diversity ensures that your market can cater to various trading preferences and strategies. Whatever the exchange needs to scale, we have the best tools available.
Beyond the Order Book: Operating a successful exchange goes beyond order matching. That’s why EP3 includes critical tools like pre-trade risk management, market surveillance, and reporting that maintain market integrity, ensure regulatory compliance, and optimize operational efficiency.
Flexible Deployments and Integrations: EP3’s component-based design ensures flexible integration and allows customers to tailor their solutions to their specific ecosystem, whether from the DeFi or TradFi universe.
EP3’s Features Offer Functionality Designed for Market Success:
Pre-Trade Risk Management: EP3 provides robust pre-trade risk checks, including price limits, order size limits, self-trade protections, user validation, and account-level financial controls.
Market Surveillance: EP3 offers advanced market surveillance capabilities, allowing exchange operators to identify and address suspicious activities that may undermine market integrity.
Cost Management: EP3 helps exchange operators manage costs effectively, ensuring that resources are allocated efficiently and budgets are optimized for maximum impact.
With EP3, you have the tools and technology to build a thriving market that attracts traders, ensures market integrity, and drives growth.
Contact Us: Ready to elevate your market? Contact us today to learn more about how EP3 can accelerate your goals.
Last month, attending Consensus 2024 in Austin, Texas, was exhilarating. The energy, the innovation, and the sheer number of passionate individuals gathered under one roof was a testament to how far the blockchain, cryptocurrency, and Web3 industry has come.
One phrase was on everybody’s lips: “tokenization of real-world assets.” The financial world is finally deeply focused on integrating legacy systems with cutting-edge blockchain technology, and we are thrilled to see this forward-thinking.
Meeting Visionaries and Innovators
One of the highlights of my experience was meeting Mike Cagney from Figure Markets. Mike’s vision for tokenizing real-world assets and what he calls the “Exchange of Everything” was truly inspiring. We got to hear him speak at the Real-World Asset Summit (RWA) held at the palatial Commodore Perry Estate.
Mike’s ideas for creating a seamless and efficient marketplace where everything from real estate to fine art can be tokenized and traded like stocks were revolutionary. It was fascinating to hear firsthand how Figure Markets is pioneering this space, making complex assets more accessible and liquid.
I also had the pleasure of conversing with Haden Patrick of Cordial Systems. Haden introduced me to their innovative solutions for our EP3 customers, emphasizing how their system allows clients to “Secure your client assets in a segregated address structure and cryptographically evidence your ‘proof-of-reserves’.” The ease of on-demand withdrawals and the simplicity of event notifications on customer account activity were standout features that can significantly aid in the internal reconciliation processes. Haden’s passion for creating secure and transparent systems was palpable and gave me new insights into the potential of blockchain in enhancing financial security.
Exploring Exhibitions and Demos
The exhibition floor was a treasure trove of cutting-edge technology and solutions. Two companies that particularly caught my attention were Fireblocks and Bitgo. Fireblocks showcased its state-of-the-art security infrastructure for moving, storing, and issuing digital assets, while Bitgo demonstrated its comprehensive custody solutions. Both companies highlighted the essential role of security in the crypto ecosystem.
Lessons Learned About EP3’s Role
From the myriad discussions and presentations, it became clear that EP3 can play a significant role in the crypto world. Our platform’s ability to provide a centralized central limit order book (CLOB) for off-chain transactions in tokenized real-world assets positions us uniquely in the market. This capability addresses a crucial need for a reliable and efficient trading mechanism for tokenized assets, bridging the gap between traditional finance and blockchain technology.
The Place of DEX Technology
One of the ongoing debates at the conference was about the place of Decentralized Exchange (DEX) technology in the broader crypto ecosystem. While DEXs offer significant benefits in terms of decentralization and user control, it was evident that they might not be the best fit where high-volume, low-latency transactions are required. In this area, centralized solutions can still offer superior performance, ensuring quick and efficient trade execution.
The Importance of Compliance
Consensus made clear that compliance and trade practice surveillance are critical, even in the relatively unregulated crypto trading space. The recurring theme was that compliance is not just a legal necessity but a strategic advantage in fostering a trustworthy trading environment. In other words, building trust and confidence in the marketplace requires a commitment to regulatory standards and transparent practices.
Memorable Moments
No conference experience is complete without some memorable moments outside the sessions. One such moment was indulging in the delectable offerings at Austin’s famous Terry Black’s BBQ. Another highlight: meeting the colorful characters, such as this gentleman, who shared his eccentric visions for the future, as well as his art and personal style.
Consensus 2024 was more than just a conference; it was a convergence of ideas, innovations, and inspirations. I left with new insights, meaningful connections, and a renewed passion for what lies ahead. We hope to see you next year at Consensus 2025!
In the latest release of EP3’s matching engine, version 0.4.42-1, we’re proud to unveil a transformative capability: cross-platform deployments for cloud CPUs, enhancing the versatility of our exchange technology and offering customers:
Universal compatibility and seamless operation across diverse hardware (including ARM64 chips)
Cross-platform support that extends to future architectures not yet released (e.g., AWS Graviton2, Graviton3, and inbound releases)
Lower overall operational costs by supporting the most practical cloud CPU architectures (by up to 20%)
Potential performance enhancements clocking in around 30%
What is Cross-Platform Deployment?
Many of us are familiar with MacOS’s transition to “M” chips and the challenges of running older Intel 64-bit applications on M1 and M2 processors. These transitions often require users to wait for software vendors to update their applications and provide MacOS or Universal Binary support. Similarly, we may be aware of 32-bit compatibility mode on Windows but may not fully understand its purpose.
At the heart of these challenges lies the concept of cross-platform deployment. Every computer contains a CPU* chip that operates according to a specific set of instructions. Software applications must be translated into the language understood by the CPU to function properly. There are various “languages” spoken by CPUs, with 32-bit and 64-bit being just two examples among many. For instance, the Mac Notes app must be compatible with both Intel 64-bit CPUs in older machines and ARM 64-bit CPUs in newer M1 or M2 laptops, despite being 64-bit architectures.
The complexity extends to the cloud, where different CPUs offer varying cost levels, speed, and power consumption. However, not all CPUs “speak” the same language.
The EP3 Solution, Inspired by Customer Feedback:
EP3’s new cross-platform deployments solve this multi-language translation issue and empower exchange operators to deploy to any Cloud CPU. EP3 cross-platform deployments are not much different from the MacOS Universal Binary. Our latest updates provide customers with one straightforward installation to use on any Cloud CPU that suits their needs without worrying about application support.
This solution was driven by customer feedback and market demand. An EP3 customer approached us with a desire to lower their cloud costs by leveraging AWS Graviton CPUs. In response to this feedback, we introduced multi-platform support into our software build system, ensuring compatibility with ARM64 architecture and other future CPU innovations. This customer-centric approach to innovation underscores our commitment to providing solutions that meet the evolving needs of our users.
Once released, this feature will be available to all customers regardless of commercial specifics.
Stats: Lower Costs, Performance Enhancements Across the Board
According to our research, substantial evidence supports the benefits of cross-platform deployments regarding cost reduction and performance enhancement.
Follow us on LinkedIn and subscribe to our newsletter to stay informed about the latest news and releases from EP3, ensuring that you never miss out on the latest advancements in our EP3 matching engine and exchange technology.
*Note: “CPU” and “processor” are interchangeable terms, as are “CPU language” and “hardware architecture.” Similarly, while “machine” typically refers to a device like a laptop, “machine type” may denote a category of CPU/processor that operates using a specific CPU/machine language/hardware architecture.
While attending the FIA Boca Conference 2024, our Co-Founder & CFO, Maureen Downs, was tapped for an interview with Smarter Markets alongside other thought leaders who provided valuable insight on seizing future opportunities within the industry.
…Now there’s an opportunity to introduce those folks to a range of new products in the futures world, in the derivatives world, in options. Those people are primed to be the next generation, but those folks are going to want technology. They want frictionless trading, they want it to be fast, easy, 24/7. The next generation who have had a taste of trading how can bring us our market into the futures market that is safe, secure, and developed.
— Maureen Downs on the changing landscape of trading.
David Greeley: Welcome back to SmarterMarkets. We’re at FIA Boca, and I’m joined by Maureen Downs, co-founder and CFO of Connamara Technologies. Thanks so much for taking some time to sit down with us, Maureen.
Maureen Downs: Oh, thank you so much for having me.
David Greeley: Absolutely. And I was hoping for our listeners if you could just take a few minutes to tell us a little bit about Connamara and how you see your role in the markets.
Maureen Downs: Sure, Connamara Technologies is a provider of exchange technology for new markets, for emerging markets, for established marketplaces. It’s an end-to-end, fully integrated platform solution.
David Greeley: That’s terrific. And who are your customers?
Maureen Downs: Our customers, it’s a broad range. You know, there are so many new asset classes that are emerging. So we think about crypto, think about carbon, think about events. So many of our clients are in new asset categories. Other clients are emerging markets, particularly Eastern Europe, South America, Africa. So emerging markets where markets unlike here, where markets are highly developed, their markets are just in the nascent stage. And then of course we have established exchanges, there are many exchanges around the world who are broadening their market access, broadening their customer bases, broadening their product markets. So it’s a very wide range of customers.
David Greeley: And am I right that part of what you provide are like the matching engines that enable exchanges to function in these different asset classes?
Maureen Downs: Absolutely, we have a matching engine that is just the start of it. Of course, there is market surveillance, there’s risk management, there’s banking, there’s settlement, there’s clearing, there’s all the elements that from the start of the trade all the way to the clearance and settlement and movement of the money of the trade. That’s our solution.
David Greeley: And I wanted to ask you, because my understanding is you’ve been coming to Boca since 1996, is that right?
Maureen Downs: Since years began, with one. Yes, I think my first year was 96 or 97, but it’s one of those two.
David Greeley: So you’re not one of the come latelys, that’s for sure. But I have noticed there’s a lot more technology companies, I think here over the last few years than there may have been earlier. Is that true? Is that your experience? And how do you see that having developed over the past couple of decades?
Maureen Downs: Well, absolutely. I mean, when I first came here in the late ’90s, technology was really not a factor at all. I mean, at that time, the CME and the CBT had global backs and their technologies, exchanges themselves had technologies, but there was not a wide range of front ends, back end technologies, risk management technologies. They just weren’t there. Now, as we all know, those have developed in great measure over the past 20 years, particularly because of the issues they address. It’s market access, it’s risk management, it’s compliance, all those issues that are so important. And over the years, are the issues that when you come here to Boca, the people are talking about.
David Greeley: And who are the people you find are most engaged in those conversations? Because there’s a lot of talk obviously of wanting to move everything digital, processes that are maybe very human intermediated and require a lot of paper, trying to get to solutions that are a little bit more streamlined, a little bit more efficient. Who are the folks that you find are most engaged with technology right now?
Maureen Downs: You know, it’s interesting and why it’s so important to come to this conference because whether you’re a regulator whose job is to make sure that our markets are safe and secure, whether you’re an exchange who also has an interest in making sure that there’s adequate risk management, adequate monitoring of trading, of manipulations, whether you’re a brokerage firm who is looking for solutions to make the experience better for their customers or more cost-effective for their customers, whether you’re a thought leader thinking about how all these markets, how they change over time, how they can provide better access, better experience, better safety for customers. So, it’s extremely wide. And that’s why it’s great to come here. And no matter who you sit and talk to, no matter what end of the industry they come from, we’re going to talk about technology at some level.
David Greeley: That’s great. And for people who are able to come to the conference, is there anything you’ve overheard this week that you were like, “Oh, that’s interesting, that’s new”?
Maureen Downs: Of course, there’s a lot of talk this week about AI, and not just in this industry, in every industry. But one of the conversations I’ve had multiple times this week is about thinking about the growth of the retail customer in futures. And part of that growth started with crypto and part of it started during COVID. So, a whole generation of people who had never traded anything before were introduced during COVID to the world of trading through crypto. And so, that whole generation of folks who’ve never experienced trading, now there’s an opportunity to introduce those folks to a range of new products in the futures world, in the derivatives world, in options. Those people are primed to be the next generation, but those folks are going to want technology. They want frictionless trading, they want it to be fast, easy, 24/7. That next generation who have had a taste of trading, how they can bring us our market into the futures market that is safe secure developed. A great range of products.
David Greeley: It’s a really fascinating point, right? Because these people that are new to the market, they might be new to the futures markets, but they’re also very technologically sophisticated. They’re used to things working very well, very seamlessly, as you said. And when you look around at the state of the technology in the futures industry, like what do you think we as an industry need to be doing to bring our technology up to the level of expectations and needs that this new group of investors is looking for and accustomed to?
Maureen Downs: I think certainly it has to be frictionless and seamless. And I think one of the challenges we have as an industry is many of our technologies were developed for single purpose. They might have been for the purpose of market surveillance, or risk management, or they might be front-end trading systems or analytic systems. They were built for single purpose and sometimes they don’t work easily together. They’re bits and pieces that you put together, but that next generation of trader, they want all that in one place, they can pick and choose and in a single application. So, I think we’re going to have to get better and think about how to integrate our various technology systems, all the way through payments and clearing and margining and all those things. They can exist as separate systems, but they do today, right? And thinking about the opportunity that’s there relative to what you’ve seen, the opportunities for the use of technology over the past 20 years, what do you see as the big opportunities moving forward? Is it being able to bring in that whole new group of traders into futures markets, or are there other opportunities that you see as well?
Maureen Downs: Oh, I think that’s a great opportunity. But I think there’s also an incredible opportunity in two areas. One, when we think about emerging economies, and that is large parts of South America, Africa, Asia, some of those markets who are just nascent, they look to developed markets and say, “There’s an opportunity to grow our GDP, there’s an opportunity to raise living standards for some of our producers, some of our farmers, some of our miners.” And markets can do that. I’m a big believer in exchanges because they bring price transparency, liquidity. They will have the opportunity to tighten spreads. And I think that increases the wealth for everyone. And I can’t tell you how I think that is a grand opportunity for our industry. And we at our company, we see the demand coming from all over the world to come into markets.
David Greeley: That’s terrific. Thank you so much for sharing your time, your insights, your experience with us today. Really appreciate you coming by and talking with us on Smarter Markets.
Maureen Downs: Well, thank you so much for having me. [Music]
When it comes to choosing an exchange platform and matching engine technology for global markets, the right technology partner can be a make-or-break decision for regulated exchanges. There are many factors to consider when choosing the right matching engine software and exchange platform provider for global markets.
At Connamara Technologies, we understand your challenges when launching a global exchange from decades of experience. The following are reasons regulated exchanges across the globe have chosen EP3TM, our cutting-edge exchange platform.
The Global Appeal of EP3
In a world where financial markets are interconnected and technology is the lifeblood of exchanges, EP3 has been chosen by regulated exchanges across four continents — South America, the United States, Europe and Asia — for the following reasons:
1. Customization for Varied Needs
EP3 distinguishes itself through its robust customization capabilities, ensuring that exchanges can tailor the platform to suit your unique requirements. This customization extends to:
Versatile APIs, Microservices, and Cloud Integration: EP3’s extensive APIs and microservices provide exchanges with an expansive canvas for customization. Exchanges can leverage these tools to craft custom software, interfaces, and trading user experiences that align perfectly with their branding and workflows. Moreover, EP3’s cloud integration offers the agility needed to adapt to changing market dynamics.
Configurable Alerts: EP3 empowers exchanges to configure alerts for market surveillance, allowing them to fine-tune monitoring systems to their specific needs. This level of control is crucial in today’s dynamic trading environment.
Tailored Regulatory Reporting: Regulatory reporting requirements can vary significantly between jurisdictions. EP3 offers exchanges the flexibility to create custom reporting modules, ensuring seamless compliance with distinct regulatory mandates. Whether through Connamara’s Professional Services or in-house development teams, EP3 accommodates diverse regulatory landscapes.
2. Deep Expertise Across Markets
EP3’s global appeal is significantly enhanced by its profound expertise across a variety of markets. This expertise includes:
Benchmarking Excellence with U.S. Standards: U.S. markets set the gold standard for security, availability, disaster recovery, and market surveillance. Working with a company experienced in U.S. markets means working with the best of the best.
Regulatory Framework and Market Maturity: EP3 aligns itself with more mature markets, ensuring that exchanges can confidently navigate complex regulatory requirements. This alignment reduces regulatory risks and instills confidence in exchanges seeking stability and regulatory rigor.
3. Successful Global Operations
The third reason for EP3’s popularity lies in its adaptability to diverse markets, further enhancing its global appeal. EP3’s adaptability enables exchanges to operate efficiently in various market conditions, providing a seamless experience regardless of location or regulatory environment.
Operating in U.S. and global markets, Connamara understands the stringent regulatory standards set by entities like the CFTC. This expertise ensures that exchanges can navigate complex regulatory environments with confidence.
EP3’s adoption is not just about the platform itself but also the expertise that Connamara Technologies brings to the table. Here are some advantages of partnering with Connamara:
Cost-Effectiveness: EP3 offers cost-effective solutions compared to other enterprise alternatives, making it an attractive choice for exchanges with budget constraints.
Flexibility and Customization: EP3 provides flexibility and customization options through APIs and professional services, ensuring that exchanges’ specific needs are met.
Let’s Launch Your Exchange
Ready to explore how EP3 can transform your exchange operations? Contact us today to learn more about how EP3 and Connamara Technologies can get you to the first trade faster.
Having access to robust professional and support services can make all the difference in the success of your matching engine and exchange platform. That’s why it’s important to choose a technology provider with robust professional and support offerings to help ensure your success at every stage on your path to the first trade. At Connamara, we offer a suite of services designed to elevate your exchange operations and provide unwavering support.
Professional Services: Extending Possibilities
For many exchanges and trade matching engines, the need to extend your platform for specific enhancements is inevitable — especially as the industry continues to evolve. It’s crucial to choose a technology provider who ensures you can bring on more participants and differentiate your exchange from the competition as you continue to grow.
One of the key aspects of our support offerings for EP3TM are our professional services. The integrations made by the team are tailor-made to extend your exchange platform’s capabilities and connect your exchange ecosystem. While some exchanges might leave these tasks to their clients, our team steps in to ensure that you can focus on your core business while we take care of the technical intricacies. This means that your exchange can be customized and optimized to meet your exact requirements, giving you a competitive edge, without the costs of building internally or conducting another lengthy vendor search.
Support Services: Your Lifeline
Unlike some competitors who merely offer ‘out-of-the-box’ solutions or generic consulting, Connamara provides dedicated engineering support with tailored Service Level Agreements (SLAs).
Imagine having a team of experts by your side who not only understand the intricacies of the exchange technology but also have decades of experience in the field. That’s what Connamara’s support services offer — a lifeline to ensure your exchange and trade matching engine operates smoothly.
Here’s a breakdown of what you can expect from our support services:
Training and Documentation: We pair each of our customers with a dedicated technical account manager to provide the training and documentation you need to operate and monitor your exchange effectively.
Ongoing Product Releases: We are continuously enhancing EP3 and its APIs, making them more performant and reliable. This means you’ll always have access to the latest tools and features to stay ahead in the market.
Tailored to Your Needs: Not all exchanges are the same. We consider variables like asset class, geography, deployment configuration, trading schedules and your technical staffing levels to customize our support to your unique requirements.
What Sets Connamara Apart
Our holistic approach to support and professional services is unmatched. While many competitors offer either off-the-shelf solutions or entirely bespoke consulting, we aim to strike the perfect balance. Our support team comprises the very people who built the system, giving you access to unparalleled expertise.
Here are a few scenarios where our expertise can make all the difference:
Performance Optimization: Connamara helps improve the performance of a customer’s exchange, ensuring a smoother trading experience for all users.
Integration Success: Our team facilitates integrations with multiple Independent Software Vendors (ISVs), expanding your exchange’s reach and accessibility.
Strong Partnerships: Connamara has built strong relationships with trading and clearing partners, accelerating critical conversations and collaborations.
Furthermore, we don’t outsource our support services. When you reach out for help, you’re speaking directly to the individuals who have been working with this technology since the start. This direct connection ensures that your questions are answered by experts who intimately understand the intricacies of your exchange.
Support When You Need It Most
The markets never sleep, and neither does our support. We are accessible 24/7/365, even during non-standard business hours. To ensure critical issues are addressed promptly, we have an escalation policy and controls in place, including the use of triaging tools that ensure we are always accessible.
Connamara’s professional and support services aim to offer more than just technical assistance — we are your trusted partners in navigating the complex world of exchange operations. Contact us today to learn more about how we can help you get to the first trade faster.
Connamara Technologies is pleased to announce that it has successfully completed the Service Organization Controls (SOC) 2 Type II certification created by the American Institute of Certified Public Accountants (AICPA). This certification demonstrates the company’s commitment to the highest standards of client confidentiality and information security with all of its policies, practices, and systems subjected to review. In collaboration with Vanta for continuous monitoring and Johanson Group for formal certification, Connamara demonstrated its scrupulous adherence to the highest standards for data security.
Achieving SOC 2 Type II certification marks a significant organizational milestone in the evolution of Connamara Technologies. SOC 2 is a cybersecurity compliance framework and a widely recognized and respected compliance standard for companies entrusted with sensitive data. Connamara Technologies’ successful certification provides enterprise customers and partners with enhanced confidence.
“Many of our EP3 customers operate exchanges that are government regulated. Although Connamara Technologies is not a regulated entity, we wanted to demonstrate the same level of security controls, policies, and procedures that our customers must meet. The SOC 2 Type II certification allows us to show, on a yearly basis, that we do indeed meet the required levels of client confidentiality and information security,” remarked James Downs, Co-Founder and CEO of Connamara Technologies, upon certification. “We are committed to continually updating and enhancing our practices to keep this longstanding commitment to our customers.”
The full SOC-2 Type II certification report is available upon request. Please reach out to a Connamara Technologies team member with any questions.
About SOC 2
SOC 2 is a component of the American Institute of CPAs‘ (AICPA) Service Organization Control reporting platform. SOC 2 reports assess and attest to an organization’s controls per AICPA’s 5 Trust Service Criteria: security, availability, processing integrity, confidentiality, and privacy. SOC 2 includes a technical audit and confirmation that comprehensive information security policies and procedures are documented and followed.
About Connamara Technologies:
Connamara Technologies builds future-ready exchange platforms and order-matching engines. It’s the company behind EP3, the advanced exchange platform, and order-matching engine incubated by Connamara Systems. Learn more: https://www.connamara.tech/company/
